Cancellation and Refund Policy

MAVY NUTRITION PRIVATE LIMITED believes in assisting its customers to the best of its ability and has therefore implemented a liberal cancellation policy. Below are the terms of the policy:

• Cancellation Requests:
• Cancellations will only be considered if the request is made within 7 days of placing the order.
• However, cancellation requests may not be entertained if the orders have already been communicated to vendors/merchants and they have initiated the process of shipping.


• Perishable Items:
• MAVY NUTRITION PRIVATE LIMITED does not accept cancellation requests for perishable items (e.g., eatables).
• A refund or replacement can be requested if the customer establishes that the quality of the delivered product is unsatisfactory.


• Damaged or Defective Items:
• If you receive damaged or defective items, please report them to our Customer Service team within 7 days of receiving the product
• The request will be entertained after the merchant has verified and determined the issue on their end.


• Product Discrepancy:
• If you feel that the product received is not as shown on the website or does not meet your expectations, please contact our Customer Service team within 7 days of receiving the product.
• Our Customer Service Team will review your complaint and take appropriate action.


• Warranty Products:
• For products that come with a warranty from the manufacturer, please refer to the manufacturer’s warranty terms for issues related to those products.


• Refunds:
• In the case of approved refunds, the refund will be processed within 6-8 days to the end customer.